An Unresponsive PC
- First check the cable. Unplug it from the computer and the outlet. Re-plug in both sides and try booting it again.
- Check the wall outlet. Plug something else into the outlet and see if it works. If you have a surge protector try a different outlet.
- Turn the system off and wait 30 seconds and then try again.
- Reach behind the machine and see if you feel air blowing out of the power supply. If you do, then you know the machine is getting some power.
- Look at the keyboard for the indicator lights being lit up as the machine boots.
- Sometimes the monitor has something to do with the system acting up. Unplug the power cord from the monitor and the wall and re-plug it. Unplug the cable from the computer to the monitor and re-plug it into the monitor. Try rebooting.
- Listen to identify a beeping series if there is one to report it to the technical help.
- If you have a tower computer you should see indicator lights just above the power button on the PC, if you see any numbers lit up report this to the Help Desk.
- Turn in all comments to the Help Desk.